Yes, prices displayed on our website include VAT, but they are not deductible. We ensure that the information displayed is transparent and in compliance with current regulations.

If you have any further questions, do not hesitate to contact us contact.

What happens to phones sold on the Apple Plug site? Are they tested before they go on sale?

Apple Plug, known for its wide range of pre-owned products, places great emphasis on quality and customer satisfaction. Before they reach customers' hands, refurbished phones undergo rigorous quality tests to ensure that they are in optimal working order.

These tests include checking all basic phone functions such as the screen, buttons, camera and battery. An aesthetic assessment of the device is also carried out to make sure there are no major signs of wear or damage.

Another important aspect of the testing process is the software performance check. Phones are reset to factory default settings. This ensures that the phones are ready to provide a smooth and seamless user experience.

Every iPhone we sell is carefully checked and tested to make sure you get a perfectly working product.

We want to make technology accessible to everyone, so we offer competitive prices on used iPhones. .

We stand behind the quality of our products, and to give you peace of mind, every phone comes with a warranty included. So you can buy with confidence knowing we're here for you in case of any problems.

Our online platform is designed to be easy to use, so you can quickly find and order the phone you want in just a few simple steps.

We are here to offer you a simple and fast shopping experience, guaranteeing delivery in just 24-48 hours from our generous stock.

With support available 7 days a week, our passionate team is always on hand to offer you personalised advice and assistance in choosing the most suitable products for your needs. What's more, we ensure your online shopping experience is an enjoyable and hassle-free one by offering fast and secure delivery to your door.

With delivery from our own stock, you can be sure to receive the product you want in the shortest possible time. Our dedicated team ensures that every order is processed quickly and efficiently, so you can enjoy your new Apple phone in no time.

Yes, especially from trusted suppliers like Apple Plug, who offer warranty and support for their products.

At Apple Plug you can find the model you want at a special price, along with an extended warranty, fast delivery and free returns. This is the ideal place to get an iPhone with premium service without compromising on quality.

Yes, Apple Plug offers a wide range of iPhone accessories, from cases and screen protectors to chargers and earphones.

Apple Plug offers a wide range of iPhone models, including iPhone 11, 12, 13, 14, and 15, in Mini, Plus, Pro, and Pro Max variants, all at special prices.

Yes, Apple Plug is offering special pricing on all iPhone models, including iPhone 11, 12, 13, 14, and 15, in all available variants.

Apple Plug is a store specialising in the sale of used but high quality Apple phones, offered with full warranty. We were born out of a desire to make Apple technology accessible to everyone, without compromising the quality or safety of your purchase. Our mission? To give customers confidence and satisfaction with every purchase.

How to get the special price on iPhone 11, 12, 13, 14, 15 and 16 at Apple Plug?

When it comes to buying an iPhone, price is always an important factor. Apple Plug comes to the rescue with promotions and special offers on all popular models, from iPhone 11 to the latest iPhone 16. In this article, we show you how you can take advantage of the discounts and what each model brings.

iPhone 11 - The affordable classic

If you don't want to spend a lot, but want a reliable iPhone, the iPhone 11 is still a great choice. Apple Plug offers this model at special prices, with a warranty and careful verification.
How do you get the discount?

• Visit the Apple Plug website.

• Search for „iPhone 11 Promotions”.

• Take advantage of weekly discounts.

Pros: good battery life, dual camera, stable performance.

iPhone 12 - The first low-cost 5G iPhone

iPhone 12 brought 5G connectivity and a modern design. Now on sale at Apple Plug, especially during weekend campaigns.
How do you get the special price?

• Watch Apple Plug flash offers.

• Add the product to your basket during the discount period.

Benefits: Super Retina XDR display, fast performance, great value for money.

iPhone 13 - The bestseller that still rules

The iPhone 13 is the most popular model globally, and it's now cheaper at Apple Plug.
How do you profit?

• Check out weekly promotions.

• Subscribe to our newsletter for discount codes.

What do you get? Cinema mode camera, improved battery and premium design.

iPhone 14 - Low-cost news

If you want a newer model, but don't want to pay as much for a flagship, the iPhone 14 is the right choice. Apple Plug offers discounts for those who want the perfect balance.
How do you get the offer?

• Watch the „Discount news” section.

• Order quickly - stocks are limited.

Extras: better main camera, satellite SOS, high performance.

iPhone 15 - New technology now on sale

Launching with Dynamic Island and a 48MP camera, the iPhone 15 is already available at a special price through Apple Plug.
How do you benefit?

• Look out for special packages (phone + cover + wrap).

• Watch our seasonal discounts.

Advantages: USB-C, powerful camera, premium experience at a lower cost.

iPhone 16 - Latest model, direct with promotional price

The latest iPhone 16 comes with major upgrades to the camera, battery life and processor. Apple Plug is already offering it at special prices for first-time buyers.
How do you get it cheaper?

• Join the Apple Plug pre-order list.

• Take advantage of first purchase bonuses (accessories included).

Conclusion

Whether you choose iPhone 11 for affordability or the latest iPhone 16 for cutting-edge technology, Apple Plug is always there for you special prices and real discounts. All you need to do is keep an eye out for regular promotions, subscribe to our newsletter and take advantage of the offers available in time.

👉 This makes your dream phone easier to buy without paying full launch price.

One of the biggest advantages of the Apple Plug is the variety of models available. Whether you're looking for a iPhone 11, iPhone 12 Pro Max, iPhone 13 Pro, iPhone 13 Pro, iPhone 14 Pro max, iPhone 16, iPhone 15 Pro Max or even more affordable models such as iPhone 8, you're spoilt for choice. We have frequently updated stocks, so you can find the model you want, in the colour you want and with the storage capacity to suit your needs.

Yes, you can pay cash on delivery when you order a Second hand iPhone. We offer free delivery with parcel check so you can check your phone before you pay. Plus you have 30 days to return it if you're not satisfied with Second-hand iPhone purchased.

Yes, for every product you buy on our website, including Second-hand iPhone 12, iPhone 13, iPhone 14, iPhone 15 and iPhone 16, we offer 2 years warranty. If you encounter any problem with the product, we repair it free of charge within 2 years. We send a free courier to collect the phone and repair it within 14 days. If repair is not possible, we will replace the phone with an equivalent one.

Yes, you can pay in instalments by TBI Bank or Klarna.

Eligibility for TBI Bank credit:

• Romanian citizens residing in Romania.

• Foreign citizens residing in Romania and Romanian employer.

• Minimum income accepted:

  • Employees: 1.651 lei, with at least 3 uninterrupted months with current employer.

  • Pensioners: 1.281 lei.

• Age of applicant: 18-75 years (contract period must end before the age of 75).

How you pay:
Place your order on the website and select the checkout option „pay by instalments without a store card”. If you are eligible, the contract is signed online in less than 5 minutes.

Via Klarna, payment can be made in 3 equal instalments, with a additional cost of 5,2%, not without interest.

Yes, it is possible to exchange or buy back for Second hand iPhone, Used iPhone or Second-hand iPhone. Here's how:

We can offer you a estimated price for your current phone. If you agree to this price, you have two options:

Option 1:
You buy the new phone at full price and sell the old phone to us later. After we have checked the phone, we will transfer the money to your account.

Option 2:
Send your old phone initially for verification. After evaluation, we will send you the new phone with the adjusted price.

Information needed for the evaluation:

• Storage capacity (e.g. 64GB, 128GB, 256GB)

• The aesthetic condition of the device (scratches, cracks or other defects)

• Battery health (check in phone settings)

• Operational problems (screen, cameras, buttons, microphone, speaker or charging ports)

Whichever option you choose, our team ensures a smooth process simple, fast and transparent, with fair assessment and professional services for all models of Second hand iPhone, Used iPhone and Second-hand iPhone.

Starting with iPhone 11 and newer, Apple automatically displays a notification in settings when a component (e.g. battery or display) has been replaced.

This mention does not affect the functionality the phone and the product purchased as Second hand iPhone, Used iPhone or Second-hand iPhone continue to benefit from our full 2-year guarantee.

The component-related mention is also indicated in the product description on the website, for transparency. In addition, the message in the settings automatically disappears after about 2 weeks of use.

We assure you that the phone has been rigorously tested and works perfect.

A iPhone with eSIM is a phone that uses a digital SIM card, integrated directly into the device, without the need for a physical SIM card. Activation is done quickly by scanning a QR code provided by your phone operator.

Benefits of an iPhone with eSIM:

• Possibility to use two numbers on the same device (personal and business).

• You no longer need to change your physical card when switching to another operator.

• Enhanced security: the eSIM card cannot be stolen or removed from your phone.

So whether you buy a Second hand iPhone, a Used iPhone or a Second-hand iPhone, eSIM compatibility gives you more flexibility and security.

Yes. Most of the major operators in Romania (Orange, Vodafone, Digi, Telekom) support eSIM. This means that even on a Second hand iPhone, Used iPhone or Second-hand iPhone you can quickly activate the service.

Activation is simple:

1. Contact the operator and ask for a QR code for eSIM.

2. Log in Settings > Cellular data > Add data plan.

3. Scan the QR code you received.

4. Your phone will automatically connect to the network.